Frequently asked questions about Deals Ireland

Who is DealsIreland.ie?
How do I make sure I don’t miss the best deals in Ireland every day?
How do I buy something?
What payment methods do you take?
Can I be sure my card details are safe?
Do I get a voucher when I buy?
What do I do if I don’t get a voucher?
Do I need my voucher when I go to the place of purchase?
What do I do if I change my mind?
If I’m a business and want to work with dealsireland.ie?
If I have any other queries?

1. Who is dealsIreland.ie?
You can see a full detail about the company on the about us section however we are a new Irish company formed in early 2011 and is based in Dun Laoghaire, Co Dublin. Dealsireland.ie aims to bring you the best offers in Ireland in beauty, leisure, restaurant, spa and breaks away.

2. How do I make sure I don’t miss the best deals in Ireland every day?
It’s very easy – just put your email in the section at the top of the home page and click subscribe and you will receive an email everyday (occasionally this can go into your junk mail so if you don’t get it check there and it would be good to add the mail to your emails as a “safe sender”)

3. How do I buy something?
Click the buy button, if you have bought with us before put in your email address and your password and then you are straight to the purchase page. If you haven’t bought something before then you will need to quickly create an account that takes less than 30 seconds. Click “create one” and follow the steps

4. What payment methods do you take?
We have made it very easy to purchase on our site. We take Laser, all credit cards, debit cards and American Express.

5. Can I be sure my card details are safe?
Absolutely. We don’t hold any card details on our site – all payments are processed through Worldpay for Laser and paypal for everything else

6. Do I get a voucher when I buy?
Yes – it will be emailed to you immediately on purchase once the deal is active.

7. What do I do if I don’t get a voucher?
Some computer settings have firewalls which stop attachments such as this. So if you do not receive your voucher, sign in, click on my stuff, click on my coupons (it will be there to print off) and click on “print” to open and print the voucher. If there is still a problem, please email support@dealsireland.ie with a phone number and we will be happy to help you.

8. Do I need my voucher when I go to the place of purchase?
Yes you will always need a voucher when you go to redeem your purchase and in most cases you will need to ring and book (see the fine print for each deal)

9. What do I do if I change my mind?
The terms of the dealsireland.ie website allow a 7 day cooling off period during which you can get a refund.

10. If I’m a business and want to work with dealsireland.ie?
We’d be delighted to talk to you – email sharon@dealsireland.ie or call 01 2807873.

11. If I have any other queries?
We are always delighted to talk to anyone interested in our site and in particular to hear your views – call us on 01 2807873!